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A Service-Oriented Reference Architecture for E-Government

A Service-Oriented Reference Architecture for E-Government
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Author(s): Marc M. Lankhorst (Telematica Instituut, The Netherlands) and Guido I.H.M. Bayens (Novius, The Netherlands)
Copyright: 2009
Pages: 26
Source title: Advances in Government Enterprise Architecture
Source Author(s)/Editor(s): Pallab Saha (National University of Singapore, Singapore)
DOI: 10.4018/978-1-60566-068-4.ch002


View A Service-Oriented Reference Architecture for E-Government on the publisher's website for pricing and purchasing information.


This chapter describes the development and future directions of a service-oriented reference architecture for the Dutch government. For several years now, the Dutch government has put a focus on improving the service level of public agencies. Electronic services play an important part in this, which requires a concerted effort across many organizations. A reference architecture has been created in order to guide the many different programmes and projects. In this chapter, we will describe the role of service orientation in e-government, and the creation, structure, and first results of this reference architecture for e-government. Furthermore, we will look ahead at future developments in integrated, demand-driven service provisioning in e-government.

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