Security and Privacy Issues in E-Government

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Author(s): Ramaraj Palanisamy (St. Francis Xavier University, Canada)and Bhasker Mukerji (St. Francis Xavier University, Canada)
Copyright: 2012
Pages: 13
Source title: E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives
Source Author(s)/Editor(s): Mahmud Akhter Shareef (McMaster University, Canada), Norm Archer (McMaster University, Canada)and Shantanu Dutta (University of Ontario Institute of Technology, Canada)
DOI: 10.4018/978-1-60960-848-4.ch013

Keywords: Electronic Government / Government & Law / Information Science Reference

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Abstract

Government is a unique actor as a provider of online public services to its citizens and enterprises. The e-citizens expect that the e-government services are safe and secure, that the privacy of the e-citizen is protected. As security and privacy are primary concerns in e-government, this chapter describes the security and privacy issues faced by the government, the sources and applications of these threats, the ways of protecting security and citizens’ personal information, and the challenges in managing the security threats. The purpose of this chapter is to provide guidelines for the administrators of state-level & federal-level e-government services and IT professionals that they need for continuous improvement of e-government security and privacy.

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