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Security Challenges in Distributed Web Based Transactions: An Overview on the Italian Employment Information System

Security Challenges in Distributed Web Based Transactions: An Overview on the Italian Employment Information System
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Author(s): Mirko Cesarini (Università degli Studi di Milano Bicocca, Italy), Mariagrazia Fugini (Politecnico di Milano, Italy), Mario Mezzanzanica (Università degli Studi di Milano Bicocca, Italy)and Krysnaia Nanini (Politecnico di Milano, Italy)
Copyright: 2008
Pages: 9
Source title: Handbook of Research on Public Information Technology
Source Author(s)/Editor(s): G. David Garson (North Carolina State University, USA)and Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-857-4.ch020

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Abstract

Public administrations, during the last few years, activated modernizations in public service delivery. In particular, this arrangement relates to the service digitalization and automation, thanks to the massive inclusion of Information and communication technologies in public offices. This paved the way for internal and external organizational and technological changes, in that a new approach is required to leverage the new technologies. Moreover, the Internet technologies began to play an important role in public services delivery, and many transactions are Web-based nowadays.

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