The Role of Emotional Capital in Organisational KM

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Author(s): Kerry Tanner (Monash University, Australia)
Copyright: 2011
Pages: 14
Source title: Encyclopedia of Knowledge Management, Second Edition
Source Author(s)/Editor(s): David Schwartz (Bar-Ilan University, Israel)and Dov Te'eni (Tel-Aviv University , Israel)
DOI: 10.4018/978-1-59904-931-1.ch133

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

In the intellectual capital and knowledge management (KM) literatures, emotional capital has been a neglected dimension. From the late 1980s into the 1990s, there was burgeoning interest in intellectual capital, which had a substantial impact on the early development of KM. Over the past decade, social capital theory has sparked a new wave of thinking in KM. The concept of emotional capital has the potential to further enrich the knowledge base of the KM discipline. This article explicates the concept of emotional capital and provides a framework for understanding its role in organisational KM.

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