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Review of Current ICT Developments
Abstract
The issues that are currently affecting all managers are similar to those facing managers of ICT. The following is a list, though not exhaustive, of the issues confronting organizations in changing business environments as shown in Figure 1.1. Most organizations are conducting their business in global situations that place extra pressure on their effective usage of ICT. They may have to think in terms of worldwide purchasing of parts and raw materials. Many organizations view their products as being global. Firms will have to ensure that they can provide efficient supply chain management. This may require an integrated customer service where geographical boundaries should not cause loss of business effectiveness. Companies may need to provide rationalised manufacturing as they roll-out products worldwide. All organizations will strive to gain global economies of scale. However, as one can imagine developing an ICT strategy that is able to stand the test of time is well nigh impossible. In 2008 large firms in the ICT sector, such as Google, I.B.M., H.P. and Sun are rolling out major green initiatives to reflect current environmental concerns. It is not too long ago that the ICT sector was monopolised by the United States and the United Kingdom. Increasingly sector pundits are talking of the Chindia phenomenon. ICT research and development spending in China is still behind the U.S. but ahead of Japan. Firms in India, such as Infosys, are increasingly moving into the high value-added part of the sector.
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