IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

A Review of City Portals: The Transformation of Service Provision under the Democratization of the Fourth Phase

A Review of City Portals: The Transformation of Service Provision under the Democratization of the Fourth Phase
View Sample PDF
Author(s): Mark Deakin (Edinburgh Napier University, UK)
Copyright: 2010
Pages: 10
Source title: Politics, Democracy and E-Government: Participation and Service Delivery
Source Author(s)/Editor(s): Christopher G. Reddick (University of Texas at San Antonio, USA )
DOI: 10.4018/978-1-61520-933-0.ch013

Purchase


Abstract

This chapter reviews the development of portals by cities, their digital technologies and socially-inclusive platforms and sets out a simple four-phase model of e-government to describe their on-going transformation. It goes on to discuss e-government’s recent transition from stage three to four, some of the post-transactional issues underlying their democratization of service provision and the participation of citizens in the consultations and deliberations this transformational process supports.

Related Content

Jorge A. Ruiz-Vanoye, Ocotlán Díaz-Parra, Eric Simancas-Acevedo. © 2026. 26 pages.
Ricardo A. Barrera-Cámara, David H. Fuque-Ehuan, Alejandro Fuentes-Penna. © 2026. 36 pages.
Juan Manuel Xicoténcatl-Pérez, Jorge A. Ruiz-Vanoye, Ocotlán Díaz-Parra, José M. Liceaga-Ortiz-De-La-Peña, Julio César Ramos-Fernández, Rubén Oswaldo Hernández-Terrazas. © 2026. 28 pages.
Francisco R. Trejo-Macotela, Jaime Aguilar-Ortiz, Esther Citlali Garcia-Contreras. © 2026. 48 pages.
Francisco R. Trejo-Macotela, Uriel Amado Ramírez-Hernández, Daniel Robles-Camarillo, Edgar López-López. © 2026. 40 pages.
Francisco R. Trejo-Macotela. © 2026. 46 pages.
Mario Oscar Ordaz Oliver, Evelin Gutiérrez, Jesús Patricio Ordaz, Javier Hernández Pérez, Amadeo Manuel Hernández Hernández, Justo Fabián Montiel Hernández. © 2026. 24 pages.
Body Bottom