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Reverse Mentoring and Knowledge Transfer: The Role of Gen Z in Upskilling Older Employees
Abstract
Reverse mentoring has emerged as a strategic tool in modern organizations to facilitate knowledge transfer and bridge the generational gap between employees. This study focuses on the role of Generation Z in upskilling older employees through reverse mentoring practices, particularly in the context of digital transformation and workplace adaptability. The research highlights how Gen Z, being technologically savvy and adaptable, contributes to enhancing digital skills, fostering intergenerational collaboration, and promoting a culture of continuous learning. The study employed exploratory factor analysis (EFA) and multiple regression analysis to identify and validate key factors influencing the effectiveness of reverse mentoring, such as leadership support, organizational culture, psychological safety, and structured training frameworks. The findings underscore that reverse mentoring not only enhances technological competence among older employees but also encourages knowledge sharing, innovation, and organizational learning.
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