Retaining IT Professionals

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Author(s): Gina Pipoli (Universidad del Pacífico, Perú)and Rosa María Fuchs (Universidad del Pacífico, Perú)
Copyright: 2011
Pages: 20
Source title: Managing IT Human Resources: Considerations for Organizations and Personnel
Source Author(s)/Editor(s): Jerry Luftman (Stevens Institute of Technology, USA)
DOI: 10.4018/978-1-60960-535-3.ch010

Keywords: Business & Management / Business Science Reference / Human Aspects of Business / Human Resources Development

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Abstract

Retaining talent is one of the most important issues that HR Managers must address. This chapter discusses the retention practices model applied by IT. In accordance with the model developed by Julia Naggiar in 2001, it analyses six best practices: orientation, training, career development, motivation, compensation, feedback, and evaluation. Additionally, because of their importance, it also deals with turnover rate implications. To find the best retention practices for IT professionals, these variables have been evaluated in an investigation carried out with Latin-American IT professionals and HR Managers to find out which practices IT professionals consider paramount in retaining talent.

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