Recent Advances in Chatbot Algorithms, Techniques, and Technologies: Designing Chatbots

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Author(s): Guendalina Caldarini (University of Sunderland, UK)and Sardar Jaf (University of Sunderland, UK)
Copyright: 2023
Pages: 29
Source title: Trends, Applications, and Challenges of Chatbot Technology
Source Author(s)/Editor(s): Mohammad Amin Kuhail (Zayed University, UAE), Bayan Abu Shawar (Al-Ain University, UAE)and Rawad Hammad (University of East London, UK)
DOI: 10.4018/978-1-6684-6234-8.ch011

Keywords: Computer Science & IT / Engineering Science Reference / Web Technologies / Web Technologies & Engineering

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Abstract

Intelligent conversational computer systems, known as chatbots, have always been at the forefront of artificial intelligence. They are made to sound like humans in order for machines to communicate with humans. Because of the rising benefits of chatbots, numerous sectors have adopted them to give virtual support to clients. They are also used as companions and virtual assistants. Natural language processing and deep learning are two artificial intelligence disciplines that are used in chatbots. This chapter will examine current advancements in chatbot algorithms, approaches, and technologies that use artificial intelligence and/or natural language processing.

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Recent Advances in Chatbot Algorithms, Techniques, and Technologies: Designing Chatbots

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