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Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms

Real Life Case Studies of Offshore Outsourced IS Projects: Analysis of Issues and Socio-Economic Paradigms
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Author(s): Subrata Chakrabarty (City University of Hong Kong, Hong Kong)
Copyright: 2010
Pages: 29
Source title: IT Outsourcing: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Kirk St.Amant (East Carolina University, USA)
DOI: 10.4018/978-1-60566-770-6.ch059

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Abstract

The primary purpose of this chapter is to present descriptive real-life case studies of different offshore-outsourced custom software development projects (that the author has actually worked for). The first case study discusses the practical issues in two fixed-term/fixed-price custom software development projects that were offshore-outsourced. The second case study discusses the practical issues in the offshore-outsourcing of a time and materials custom software development project to multiple vendors, which involved simultaneous insourcing, onshore-outsourcing and offshore-outsourcing. Furthermore, the observations and issues from these case studies are analyzed by comparing them with the paradigms of socio-economic theories that have been adopted extensively in the academic IS outsourcing literature (namely the agency theory, transaction cost theory, innovation diffusion theory, social exchange theory, and power-politics theory).

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