Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Quality and Effectiveness of ERP Software: Data Mining Perspective

Quality and Effectiveness of ERP Software: Data Mining Perspective
View Sample PDF
Author(s): Stephen Makau Mutua (Meru University of Science and Technology, Kenya) and Raphael Angulu (Masinde Muliro University of Science and Technology, Kenya)
Copyright: 2020
Pages: 25
Source title: Metrics and Models for Evaluating the Quality and Effectiveness of ERP Software
Source Author(s)/Editor(s): Geoffrey Muchiri Muketha (Murang'a University of Technology, Kenya) and Elyjoy Muthoni Micheni (Technical University of Kenya, Kenya)
DOI: 10.4018/978-1-5225-7678-5.ch002


View Quality and Effectiveness of ERP Software: Data Mining Perspective on the publisher's website for pricing and purchasing information.


Over time, the adoption of ERP systems has been wide across many small, medium, and large organizations. An ERP system is supposed to inform the strategic decision making of the organization; therefore, the information drawn from the ERP system is as important as the data stored in it. Poor data quality affects the quality information in it. Data mining is used to discover trends and patterns of an organization. This chapter looks into the way of integrating these data mining into an ERP system. This is conceptualized in three crucial views namely the outer, inner, and the knowledge discovery view. The outer view comprises of the collection of various entry points, the inner view contains the data repository, and the knowledge discovery view offers the data mining component. Since the focus is data mining, the two strategies of supervised and unsupervised are discussed. The chapter then concludes by presenting the probable problems within which each of these two strategies (classification and clustering) can be put into place within the mining process of an ERP system.

Related Content

Majdi Abdellatief Mohammed, Amir Mohamed Talib, Ibrahim Ahmed Al-Baltah. © 2020. 27 pages.
Stephen Makau Mutua, Raphael Angulu. © 2020. 25 pages.
Elyjoy Muthoni Micheni, Geoffrey Muchiri Muketha, Evance Ogolla Onyango. © 2020. 31 pages.
Ramgopal Kashyap. © 2020. 35 pages.
Julius Nyerere Odhiambo, Elyjoy Muthoni Micheni, Benard Muma. © 2020. 21 pages.
Stella Nafula Khaemba. © 2020. 16 pages.
Amos Chege Kirongo, Guyo Sarr Huka. © 2020. 14 pages.
Body Bottom