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A Qualitative Study of E-Governance in Coimbatore Revenue Administration with Special Reference to “Tamil Nilam” and “Star” Projects in Tamilnadu, India

A Qualitative Study of E-Governance in Coimbatore Revenue Administration with Special Reference to “Tamil Nilam” and “Star” Projects in Tamilnadu, India
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Author(s): P. Senthil Priya (PSG College of Arts and Science, India)and N. Mathiyalagan (PSG College of Arts and Science, India)
Copyright: 2012
Pages: 26
Source title: E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives
Source Author(s)/Editor(s): Mahmud Akhter Shareef (McMaster University, Canada), Norm Archer (McMaster University, Canada)and Shantanu Dutta (University of Ontario Institute of Technology, Canada)
DOI: 10.4018/978-1-60960-848-4.ch005

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Abstract

The study reveals that though the revenue earned by the projects grow every year, the awareness level of the projects remain relatively low. Findings also suggest that the land record data available in the website are obsolete, and to bring in more efficiency, the portal has to be constantly updated. Also, since there is no integration and interoperability between the revenue and registration department of the state, there is only sub-optimal utilization of the established infrastructure at present. The study recommends immediate integration of the projects to make it more effective.

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