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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Provision of Product Support through Enterprise Portals

Provision of Product Support through Enterprise Portals
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Author(s): Ian Searle (RMIT University, Australia)
Copyright: 2007
Pages: 6
Source title: Encyclopedia of Portal Technologies and Applications
Source Author(s)/Editor(s): Arthur Tatnall (Victoria University, Australia)
DOI: 10.4018/978-1-59140-989-2.ch142

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Abstract

Many enterprises make extensive use of the Internet, both for promoting their profile with the general public and for conducting aspects of their business operations. We have identified the following uses that enterprises have for their public-facing portals, those portals that are available to any user of the Internet.

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