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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Proposal for Pervasive Elderly Care: A Case Study With Next of Kin

Proposal for Pervasive Elderly Care: A Case Study With Next of Kin
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Author(s): Hanna-Leena Huttunen (University of Oulu, Finland), Raija Halonen (National University of Ireland, Galway, Ireland & University of Oulu, Finland) and Simon Klakegg (University of Oulu, Finland)
Copyright: 2020
Pages: 13
Source title: Handbook of Research on Optimizing Healthcare Management Techniques
Source Author(s)/Editor(s): Nilmini Wickramasinghe (Swinburne University of Technology, Australia & Epworth HealthCare, Australia)
DOI: 10.4018/978-1-7998-1371-2.ch004


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This chapter reports how interaction between family members and caregivers as perceived by family members could be improved via context-aware, imperceptible internet of things (IoT)-based solutions. The qualitative study focused on investigating experiences of the family members and the communication between caretakers in sheltered accommodation. Interviews including both open and closed questions revealed that there is high need for improving the communication, adding to the sparse earlier knowledge. The study revealed that the family members were willing to adopt an application to improve the communication that currently was experienced as too limited and vague. The results provide a fruitful base for further actions to improve communication between family members and professional caretakers.

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