Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

IT Productivity Impacts in Manufacturing Contexts

IT Productivity Impacts in Manufacturing Contexts
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Author(s): Kristina Setzekorn (University of Evansville, USA), Arun Rai (Georgia State University, USA) and Arlyn J. Melcher (Southern Illinois University at Carbondale, USA)
Copyright: 2005
Pages: 7
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch303


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The fundamental questions of whether and how information technology (IT) contributes to firm performance have been answered in different ways. IT value research findings have been equivocal, with some studies finding negative performance impacts (Berndt & Morrison, 1995; Johansen, Karmarkar, Nanda & Seidmann, 1996), some finding no overall effect (Barua, Kriebel & Mukhopadhyay, 1995; Dos Santos, Peffers & Mauer, 1993; Loveman, 1994; Strassman, 1985, 1990), and some finding positive impacts (Brynjolfsson & Hitt, 1996; Brynjolfsson & Yang, 1997; Hitt & Brynjolfsson, 1996; Mukhopadhyay, Kekre & Kalathur, 1995).

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