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A Primer on E-Government

A Primer on E-Government
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Author(s): Shannon Howle Schelin (University of North Carolina at Chapel Hill, USA)
Copyright: 2005
Pages: 5
Source title: Encyclopedia of Information Science and Technology, First Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-553-5.ch003

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Abstract

E-government (electronic government) has become a mainstay in local, state, and federal government. The era of e-commerce and e-business began with the widespread adoption of the Internet in the mid-1990s and today many citizens expect the same responsiveness and access to government services as found in the private sector. According to the 2002 International City/County Managers Association e-government survey, over 73 percent of municipalities with populations larger than 2,500 have Web sites. The 2002 Pew Internet and American Life Project indicates that 58 percent (68 million people) of American Internet users have accessed at least one governmental Web site (Larson and Rainie, 2002).

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