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Pluralistic Coordination
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Author(s): Peter J. Denning (Naval Postgraduate School, USA), Fernando Flores (Pluralistic Networks, Inc., USA)and Gloria Flores (Pluralistic Networks, Inc., USA)
Copyright: 2011
Pages: 16
Source title:
Business, Technological, and Social Dimensions of Computer Games: Multidisciplinary Developments
Source Author(s)/Editor(s): Maria Manuela Cruz-Cunha (Polytechnic Institute of Cavado and Ave, Portugal), Vitor Hugo Varvalho (Polytechnic Institute of Cávado and Ave, Portugal)and Paula Tavares (Polytechnic Institute of Cávado and Ave, Portugal)
DOI: 10.4018/978-1-60960-567-4.ch025
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Abstract
Two questions are examined. Why is coordination hard to achieve when teams are diverse? Are there conditions under which players of MMOGs can learn skills of effective coordination and transfer these skills to real teams? A pluralistic network is a social system in which people are committed to working together effectively despite cultural differences. A core set of eight practices enables a network to be pluralistic. An experiment with the World of Warcraft game confirmed that the game can significantly accelerate learning of those practices. To enable the skills to be transferred to the real world, the game must be augmented with a reflective learning environment.
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