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Patents and Logocentric Differences: Protecting the Competitive Advantage
Abstract
The discussion progressed in this chapter is about the protection of organizational knowledge in competitive environments. Knowledge can leak in the value creation networks embedded in knowledge-intensive firms, and a collaborative approach can be utilized to minimize risk and increase sustainability. For knowledge to be preserved from unintentional outflow, its confidential nature and description must be understood at all levels. Loss of knowledge can occur at any point; whether it is through the process of consultation or when employees do their work. Forfeiture of information can be unintended or a planned effort. To prevent such unintended leakage, it is important to develop a shared mindset among employees to minimize the risk. The socio-technical system is a philosophical framework that enables companies to simultaneously consider both ethical and technical systems in order to best match the technology and the people involved. In this paper we show how the socio-technical system can be applied to prevent knowledge leakage.
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