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Parcel Lockers as an Environmentally-Friendly Delivery Method in E-Commerce: The Case of Turkey
Abstract
This chapter delves into the escalating last-mile delivery challenges spurred by the burgeoning e-commerce industry and explores innovative solutions like cargo vending machines (CVMs). Focusing on Turkey's e-commerce environment, it begins by outlining the mounting pressure on logistics, resources, and the environment due to increased deliveries. CVMs emerge as an efficient means to streamline delivery processes and offer customer convenience. Their environmental benefits are highlighted, positioning these machines as eco-friendly by reducing carbon emissions. The chapter emphasizes their pivotal role in fostering sustainability in e-commerce and advocates for a greener approach to logistics. Moreover, it details the integration of CVMs into Turkey's e-commerce framework, outlining current practices, potential growth areas, and future expectations. Ultimately, it underscores the positive environmental impact of CVMs in Turkey's e-commerce landscape, advocating continuous innovation and strategic implementation to alleviate last-mile delivery hurdles and promote sustainability.
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