IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation

Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation
View Sample PDF
Author(s): Judith Symonds (Auckland University of Technology, New Zealand)
Copyright: 2008
Pages: 13
Source title: Electronic Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Ari-Veikko Anttiroiko (University of Tampere, Finland)
DOI: 10.4018/978-1-59904-947-2.ch273

Purchase

View Palming the Future: E-Government Strategy Development for a Tertiary Education Organisation on the publisher's website for pricing and purchasing information.

Abstract

Trans Training is a tertiary education organisation concerned with the provision of quality driving training for the commercial road transport, logistics, distribution, warehousing, ports and stevedoring industry sectors. At present much of their service delivery to agents, clients and trainees is administered manually. This process is slow, inefficient and allows many opportunities for errors to creep into the enrolment process. eGovernment offers the Industry Training Organisation the potential for improved service delivery and client and trainee satisfaction as well as several interesting value-adding opportunities. However, there are several challenges to adopting an eGovernment strategy including security concerns, privacy concerns and acceptance of coordination of technological investments. Many of the challenges for eGovernment strategy occur at the point where theory is applied by individual organisations and this is not covered by the literature. Readers are given the opportunity to explore some of the realities of eGoverment strategy in this case study.

Related Content

Serpil Kır Elitaş. © 2023. 11 pages.
Sami Kiraz. © 2023. 14 pages.
Kadir Bendaş. © 2023. 10 pages.
Fatih Değirmenci. © 2023. 15 pages.
Elifnur Terzioğlu. © 2023. 14 pages.
Türker Elitaş. © 2023. 16 pages.
Sudeep Uprety. © 2023. 14 pages.
Body Bottom