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Outsourcing Opportunities
Abstract
In this chapter on outsourcing opportunities, a common conceptual understanding of important issues of the business practice of our interest is established. First, we take a look at how researchers have defined the term outsourcing. An updated outsourcing definition will serve as a common platform for understanding the sourcing universe presented in the following section. Next, we describe in more detail the building blocks of the sourcing universe – insourcing, information technology (IT) and information systems (IS) outsourcing, business process outsourcing, transformational outsourcing, and global outsourcing. At the end of the chapter, we discuss some key aspects of the important outsourcing decision.
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