Outsourcing Information Technology: The Role of Social Capital

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Author(s): James J. Hoffman (Texas Tech University, USA), Eric Walden (Texas Tech University, USA)and Mark L. Hoelscher (Illinois State University, USA)
Copyright: 2007
Pages: 10
Source title: Outsourcing Management Information Systems
Source Author(s)/Editor(s): Ashlyn Schniederjans (Johns Hopkins University, USA), Dara Schniederjans (University of Minnesota - Twin Cities, USA)and Marc Schniederjans (University of Nebraska-Lincoln, USA)
DOI: 10.4018/978-1-59904-195-7.ch010

Keywords: Business & Management / Business Science Reference / Global Business / Outsourcing

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Abstract

The current chapter explores the role that one factor, social capital, may have on the success of IT outsourcing. It extends current understanding of outsourcing success and failure by examining the effect of social capital on outsourcing success. The chapter proposes that social capital has potential impact on information technology (IT) outsourcing success. Specifically, it is theorized that social capital has an inverted “U” shape relationship with outsourcing success.

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Outsourcing Information Technology: The Role of Social Capital

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