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Organizational Knowledge Sharing Networks
Abstract
This chapter explores the ways that Knowledge Sharing Networks support the flow of organizational knowledge within a firm. Based on the assumption that tools people need to work with others are different from the ones they need to work alone; it demonstrates how the use of groupware permits “anytime, anyplace” collaboration within the organization. Furthermore, it takes a close look at information technology tools that enable leaders not only to encourage their employees to share knowledge personally, but also to put their knowledge in a form that others can easily access it now or in the future. In doing so, Knowledge Sharing Networks play an important role in preserving organizational memory.
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