Operationalizing Knowledge Sharing for Informers

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Author(s): Dianne P. Ford (Memorial University of Newfoundland, Canada)and D. Sandy Staples (Queen’s University, Canada)
Copyright: 2010
Pages: 22
Source title: Ubiquitous Developments in Knowledge Management: Integrations and Trends
Source Author(s)/Editor(s): Murray E. Jennex (San Diego State University, USA)
DOI: 10.4018/978-1-60566-954-0.ch020

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

Knowledge sharing is a popular research topic; however, the construct has not been well defined theoretically or in terms of how to operationalize it, as there appears to be little consistency. This apparent lack of consistency is problematic for developing a cumulative understanding of the predictors and outcomes of this behavior. This study examines how other researchers have operationalized knowledge sharing, and conduct a qualitative study to further understand this construct. A knowledge sharing and hoarding classification system is developed, and six knowledge sharing behavioral categories are identified. Finally, recommendations are made for future research in knowledge management.

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Operationalizing Knowledge Sharing for Informers

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