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Measuring and Reporting Technological Capital in Companies
Abstract
The chapter addresses the importance of knowledge-based resources proposing indicators to measure and report technological capital in companies. The first part of the chapter develops a conceptual framework to analyze organizational learning and its outcomes. It focuses on the strategy perspective of organizational learning, addressing its ontology, contributions, and problematics. The second part is focused on a particular type of knowledge—the technological capital—that is institutionalized knowledge in the form of technologies. This section proposes a map for the different types of technological capital of companies: idiosyncratic, core, ancillary, and compulsory. The chapter shows the results of a case study with European firms measuring and reporting technological capital. Finally the chapter summarizes main conclusions for management.
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