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Mapping the Role of Artificial Intelligence in Managing Audience Participation in Journalism: Problems and Solutions
Abstract
This chapter examines the contribution of artificial intelligence to the management of audience participation in the news production process. Although participatory journalism has revived expectations for strengthening community ties and restoring public trust in professional journalism, it is nevertheless often considered a field for malicious contributions and legal problems. For this purpose, this chapter initially identifies the problems that arise during the integration of users' contributions in the professional news media content. Then the automated methods and artificial intelligence techniques that allow more effective user-generated content exploitation are studied. The chapter also explores how international news organizations adopt artificial intelligence methods when incorporating participatory journalism in their daily practice. Finally, it attempts to propose future directions in this evolving field where artificial intelligence and audience participation in journalism intersect.
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