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Legal Design Thinking in Software Engineering: A Review of User-Centered Innovations in Legal Technology

Legal Design Thinking in Software Engineering: A Review of User-Centered Innovations in Legal Technology
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Author(s): Pablo Alfonso Aguilar Calderón (Universidad Autónoma de Sinaloa, Mexico), José Alfonso Aguilar-Calderón (Universidad Autónoma de Sinaloa, Mexico), Dominik Morales-Silva (Universidad Autónoma de Sinaloa, Mexico), Carolina Tripp-Barba (Universidad Autónoma de Sinaloa, Mexico), Pedro Alfonso Aguilar-Calderón (Universidad Autónoma de Sinaloa, Mexico), Aníbal Zaldívar-Colado (Universidad Autónoma de Sinaloa, Mexico)and Oscar Manuel Peña-Bañuelos (Universidad Autónoma de Sinaloa, Mexico)
Copyright: 2025
Pages: 30
Source title: Innovative Design Thinking Approaches in Software Engineering
Source Author(s)/Editor(s): José Alfonso Aguilar-Calderón (Universidad Autónoma de Sinaloa, Mexico)and Carolina Tripp-Barba (Universidad Autónoma de Sinaloa, Mexico)
DOI: 10.4018/979-8-3693-9531-8.ch006

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Abstract

The integration of Legal Design Thinking into software engineering represents a transformative shift in the development of legal technology. By applying user-centered design principles, this approach enhances legal accessibility, operational efficiency, and client satisfaction. This chapter systematically reviews the core tenets of Legal Design Thinking, including empathy, ideation, prototyping, and testing, and examines its role in improving legal services through software applications. Additionally, this work explores the challenges of integrating Legal Design Thinking into software development, particularly concerning technical constraints, ethical considerations, and regulatory compliance. Future opportunities, such as advancements in AI, automation, and interdisciplinary collaboration, are discussed as potential pathways for further innovation in the legal sector. This chapter aims to provide valuable insights for legal practitioners, software engineers, and policymakers in the evolving landscape of legal technology and user-centered innovation.

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