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Lean Six Sigma in Healthcare: A Review of Theory and Practice
Abstract
The chapter clarifies emerging aspects and trends of Lean Six Sigma (LSS) in healthcare through the systematic examination of 162 peer-reviewed articles in business, management, and healthcare disciplines that have been published over a ten-year period from 2004 to January 2014. Every article is analyzed using a scheme of six distinct dimensions including year of publication, journal, applications areas, tools and techniques, benefits and improvements, and research type. The chapter provides significant insights into the state of the art of LSS in healthcare research and clarifies confusion in the literature as to what constitutes LSS role in improving healthcare context.
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