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Leadership Strategies to Mitigate Public Sector Burnout: Fostering Resilience, Employee Morale, and Organizational Wellness

Leadership Strategies to Mitigate Public Sector Burnout: Fostering Resilience, Employee Morale, and Organizational Wellness
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Author(s): Vishal Jain (School of Engineering and Technology, Vivekananda Institute of Professional Studies, New Delhi, India), Archan Mitra (Amity University Mumbai, India)and P. V. Satya Prasad (NITTE University, India)
Copyright: 2026
Pages: 26
Source title: Strategies and Solutions for Public Sector Burnout
Source Author(s)/Editor(s): Kenny A. Hendrickson (University of the Virgin Islands, US Virgin Islands)and Kula A. Francis (University of the Virgin Islands, US Virgin Islands)
DOI: 10.4018/979-8-3373-0169-3.ch008

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Abstract

This study examines the effectiveness of leadership strategies in mitigating burnout among public sector employees by fostering resilience, enhancing morale, and promoting organizational wellness. Using a mixed-methods approach, data were collected from 300 employees through surveys and 30 leaders via semi-structured interviews. Findings indicate that transformational leadership significantly reduces burnout by fostering psychological safety, motivation, and engagement, while transactional leadership exacerbates stress. Resilience emerged as a key protective factor, mediating the relationship between leadership and burnout. Additionally, organizational wellness initiatives, such as mental health support and flexible work policies, complement leadership efforts in burnout mitigation. The study underscores the need for leadership development programs and policy reforms to enhance workplace well-being in the public sector.

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