The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
Knowledge Management Implementation in a Consultancy Firm
|
|
Author(s): Kuan Yew Wong (Universiti Teknologi Malaysia, Malaysia)and Wai Peng Wong (Universiti Sains Malaysia, Malaysia)
Copyright: 2009
Pages: 8
Source title:
Semantic Knowledge Management: An Ontology-Based Framework
Source Author(s)/Editor(s): Antonio Zilli (University of Salento, Italy), Ernesto Damiani (University of Milan, Italy), Paolo Ceravolo (University of Milan, Italy), Angelo Corallo (University of Salento, Italy)and Gianluca Elia (University of Salento, Italy)
DOI: 10.4018/978-1-60566-034-9.ch014
Purchase
|
Abstract
KM has become an important strategy for improving organisational competitiveness and performance. Organisations can certainly benefit from the lessons learnt and insights gained from those that have adopted it. This chapter presents the results of a case study conducted in a consultancy firm, and the major aim is to identify how KM has been developed and implemented. Specifically, the elements investigated in the case study include the following KM aspects: strategies and activities, leadership and coordination, systems and tools, training, culture and motivation, outcomes and measurement, and implementation approach. Hopefully, the information extracted from this study will be beneficial to other organisations that are embarking on the KM journey.
Related Content
|
Elisha Mupaikwa.
© 2026.
24 pages.
|
|
Usharani Bhimavarapu.
© 2026.
24 pages.
|
|
Methembe Melusi Mhlope.
© 2026.
28 pages.
|
|
Usharani Bhimavarapu.
© 2026.
24 pages.
|
|
Methembe Melusi Mhlope.
© 2026.
32 pages.
|
|
Stephen Tsekea, Alfred Mapolisa.
© 2026.
28 pages.
|
|
Elisha Mupaikwa.
© 2026.
20 pages.
|
|
|