Interview: Portal Experiences of Not-for-Profit Organisations

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Author(s): Greg Adamson (University of Melbourne, Australia)and Rick Noble (N2 Services, Australia)
Copyright: 2012
Pages: 7
Source title: Enhancing Enterprise and Service-Oriented Architectures with Advanced Web Portal Technologies
Source Author(s)/Editor(s): Greg Adamson (University of Melbourne, Australia)and Jana Polgar (Dialog IT, Australia)
DOI: 10.4018/978-1-4666-0336-3.ch016

Keywords: Computer Science & IT / Information Science Reference / Portal Technologies / Web Technologies

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Abstract

Not-for-profit organisations are significant users of IT services, including Portals, for the use of public outreach and service delivery. While lacking the resources of the commercial sector, many not-for-profit organisations’ needs may be similarly complex if they are relying on a portal for service delivery to a vulnerable client sector, or for the protection of medical records. In this paper, the authors examine the experience of service delivery to two medium-sized not-for-profits in Melbourne, Australia.

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