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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Internet Technologies and Innovation: A Framework Based on the Study of Brazilian Companies

Internet Technologies and Innovation: A Framework Based on the Study of Brazilian Companies
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Author(s): André Grützmann (Universidade Federal de Lavras, Brazil), André Luiz Zambalde (Universidade Federal de Lavras, Brazil) and Paulo Henrique de Souza Bermejo (Universidade Federal de Lavras, Brazil)
Copyright: 2016
Pages: 18
Source title: Handbook of Research on Information Architecture and Management in Modern Organizations
Source Author(s)/Editor(s): George Leal Jamil (Informações em Rede, Brazil), José Poças Rascão (Polytechnic Institute of Setúbal, Portugal), Fernanda Ribeiro (University of Porto, Portugal) and Armando Malheiro da Silva (Porto University, Portugal)
DOI: 10.4018/978-1-4666-8637-3.ch012

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Abstract

The Internet has become ubiquitous in the business environment. Hence, innovative companies need to utilize all the sources that this medium can provide. The voices of consumers are shared by the use of many Web tools and may be advantageous in the innovation process. Information architecture needs conceptual models to facilitate the development of its deliverables in the form of blueprints, sitemaps, wireframes, personas, and so on. Based on the findings of a scoping review of the relevant literature and a case study on Brazilian companies, both a theoretical reference and a framework are presented. This chapter aims to highlight that some Internet technologies should be used throughout the stages in the innovation process. Because each technology has both benefits and limitations, the framework may be used to indicate the technologies that are the most appropriate based on the evidence collected. Finally, some implications of each technology for innovation are discussed.

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