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Internet Banking and Online Trading

Internet Banking and Online Trading
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Author(s): Bin Chang (University of Ontario Institute of Technology, Canada)and Shantanu Dutta (University of Ontario Institute of Technology, Canada)
Copyright: 2012
Pages: 16
Source title: E-Government Service Maturity and Development: Cultural, Organizational and Technological Perspectives
Source Author(s)/Editor(s): Mahmud Akhter Shareef (McMaster University, Canada), Norm Archer (McMaster University, Canada)and Shantanu Dutta (University of Ontario Institute of Technology, Canada)
DOI: 10.4018/978-1-60960-848-4.ch010

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Abstract

In the recent past, online or Internet based banking has become quite common. Banks have also realized the potential of Internet banking and have recognized that it is necessary to integrate the customers’ new lifestyle and Web based activity preferences with their business models. Most of the empirical studies have reported positive impact of Internet banking on bank performance. Adoption of Internet banking leads to cost reduction and hence likely to increase banks’ profitability. Introduction on internet banking has brought unprecedented speed in banking system and has been playing a major role in the globalization of banking system. As Internet banking makes inroads to banking business, market participants have also started to use Internet for security trading activities. Online trading has led to an upward trend in trading frequency, trading volume, and turnover ratio.

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