Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Intelligent Agents and Their Applications

Intelligent Agents and Their Applications
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Author(s): Alexa Heucke (Munita E.V., Germany), Georg Peters (Munich University of Applied Sciences, Germany) and Roger Tagg (University of South Australia, Australia)
Copyright: 2009
Pages: 5
Source title: Encyclopedia of Information Science and Technology, Second Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-026-4.ch335


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An agent, in the traditional use of the word, is a person that acts on behalf of another person or group of persons. In information technology, the term agent is broadly used to describe software that carries out a special range of tasks on behalf of either a human user or other pieces of software. Such a concept is not new in computing. Similar things have been said about subroutines, reusable objects, components, and Web services. So what makes agents more than just another computer technology buzzword and research fashion?

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