Integrating Knowledge Management with the Systems Analysis Process

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Author(s): Doron Tauber (Bar-Ilan University, Israel)and David G. Schwartz (Bar-Ilan University, Israel)
Copyright: 2011
Pages: 11
Source title: Encyclopedia of Knowledge Management, Second Edition
Source Author(s)/Editor(s): David Schwartz (Bar-Ilan University, Israel)and Dov Te'eni (Tel-Aviv University , Israel)
DOI: 10.4018/978-1-59904-931-1.ch041

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

Information systems research has clearly recognized that knowledge management systems (KMSs) have different characteristics and requirements than those of a classic management information system (MIS). Beginning with the relationship drawn between data, information, and knowledge (Alavi & Leidner, 1999, 2001; Bhatt, 2001; Ulrich, 2001; Spiegler, 2000, 2003; Tuomi, 2000), through to the essential nature of unstructured and semi-structured information vs. structured information (Wu, Ling, Lee, & Dobbie, 2001; Lai, Carlsen, Christiansson, & Svidt, 2003; Fensel et al., 2002; Chou & Chow, 2000), there are many elements and areas in which the two diverge.

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Integrating Knowledge Management with the Systems Analysis Process

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