Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Integrating Knowledge Management and Business Processes

Integrating Knowledge Management and Business Processes
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Author(s): John Steven Edwards (Aston University, UK)
Copyright: 2018
Pages: 10
Source title: Encyclopedia of Information Science and Technology, Fourth Edition
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-2255-3.ch437


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In this article, first the different types of knowledge are outlined, then comes a discussion of various routes by which knowledge management has been implemented. A business process-based route, which enables people, processes and technology to fit together, is growing in popularity as the best way to deliver effective knowledge management that is integrated into what the organization does. Some examples of the business processes route in use are then given. Finally there is a look towards the future.

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