Insourcing vs. Outsourcing: Critical IT HR Considerations

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Author(s): Anna Frazzetto (Harvey Nash, USA)
Copyright: 2011
Pages: 7
Source title: Managing IT Human Resources: Considerations for Organizations and Personnel
Source Author(s)/Editor(s): Jerry Luftman (Stevens Institute of Technology, USA)
DOI: 10.4018/978-1-60960-535-3.ch008

Keywords: Business & Management / Business Science Reference / Human Aspects of Business / Human Resources Development

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Abstract

Most discussions of IT outsourcing focus on cost reductions and meeting skills requirements. This chapter focuses on the people considerations and the important role that HR must play to ensure success, especially as it pertains to evaluating the resources and managing the transition. HR must be engaged in monitoring the cost of talent, identifying the required skills, being sensitive to the timing of the requirements, and mitigating the strain on work balance.

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Insourcing vs. Outsourcing: Critical IT HR Considerations

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