Information Technology Project Outcomes: An Exploratory Study of Project Managers’ Viewpoints

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Author(s): Muhammed A. Badamas (Morgan State University, USA)
Copyright: 2013
Pages: 14
Source title: Perspectives and Techniques for Improving Information Technology Project Management
Source Author(s)/Editor(s): John Wang (Montclair State University, USA)
DOI: 10.4018/978-1-4666-2800-7.ch003

Keywords: Information Resources Management / Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

Enterprise IT projects can end up costing much more than initial estimations, taking much longer time than expected or delivering benefits below expectations. The success or failure of IT projects, however, depends on the project managers. Many reasons are attributed to the success or failure of an IT project. The major stakeholders who are involved in IT projects are the right people to provide these reasons. This study was conducted among IT project managers in the Washington-Baltimore Metropolitan area to find out the most important reasons that projects succeed or fail. Washington-Baltimore metropolitan is a major hub of IT activities because of the location of the U.S. Federal Government, several government agencies and the presence of many IT contactors in the area. The study provides metric for comparing reasons for success or failure of IT projects with those projects not located in the area.

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Information Technology Project Outcomes: An Exploratory Study of Project Managers’ Viewpoints

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