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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Information Seeking Behavior of Users and Strategies to Overcome the Challenges in the Current Era

Information Seeking Behavior of Users and Strategies to Overcome the Challenges in the Current Era
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Author(s): A. Dakshayani (Tata Consultancy Services Ltd., India)and S. Srinivasan (Tata Consultancy Services Ltd., India)
Copyright: 2013
Pages: 5
Source title: Design, Development, and Management of Resources for Digital Library Services
Source Author(s)/Editor(s): Tariq Ashraf (University of Delhi, India)and Puja Anand Gulati (University of Delhi, India)
DOI: 10.4018/978-1-4666-2500-6.ch022

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Abstract

Due to the continuous research and development activities taking place in almost all the disciplines, information overload and information explosion has occurred, which in turn poses a challenge to the user community to keep up with the knowledge in their discipline. The dynamic nature of information has forced the users to change the way of seeking information. Hence, there is an immediate need for the information professionals to update the services and facilities of the library. He/she should act as a ultimate search engine and satisfy the information needs of the users. This chapter highlights the changing approach to information by the user community in the present scenario and also provides the solutions to information professionals to tackle the information expectations of the users. This chapter has been written based on the observation of library users and the way they seek information for their business requirements and research and development activities.

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