Influence of the Organizational Culture into IT Department Structure, User Relationships and Motivators: Brazilian Cases

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Author(s): Ângela F. Brodbeck (Federal University of Rio Grande do Sul (UFRGS), Brazil)and Henrique J. Brodbeck (Federal University of Rio Grande do Sul (UFRGS), Brazil)
Copyright: 2011
Pages: 18
Source title: Managing IT Human Resources: Considerations for Organizations and Personnel
Source Author(s)/Editor(s): Jerry Luftman (Stevens Institute of Technology, USA)
DOI: 10.4018/978-1-60960-535-3.ch021

Keywords: Business & Management / Business Science Reference / Human Aspects of Business / Human Resources Development

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Abstract

This chapter presents two organizational case studies of Brazilian companies: a cutlery multinational with both domestic and international plants, including in the USA, and a public university. The chapter describes their organizational culture and the Information Technology (IT) structure resulting from that culture, how IT responds to business requests, and the main drivers, indicators, and motivators of the IT area. At the end, some questions are raised about organizational and individual culture, how these elements can influence IT personnel, and their attitude towards the problems of users, as well as how they can sometimes change patterns of behavior in the organization.

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