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Improvement Healthcare Quality as Foundations in Advanced Nursing Practices
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Author(s): Houda Chaikhi (Higher Institute of Health Sciences Settat, Hassan First University, Morocco), Mounia Amane (ISPITS-Higher Institute of Nursing Professions and Health Techniques of Marrakech, Morocco), Hicham Hafiane (Higher Institute of Health Sciences Settat, Morocco), Mohamed Khalyfa (Higher Institute of Health Sciences Settat, Morocco), Samia Boussaa (Higher Institute of Nursing Professions and Health Techniques, Morocco)and Mohamed Echchakery (Higher Institute of Health Sciences Settat, Morocco)
Copyright: 2025
Pages: 16
Source title:
Advanced Nursing Practices for Clinical Excellence
Source Author(s)/Editor(s): Mounia Amane (ISPITS-Higher Institute of Nursing and Technical Health Occupations, Ministry of Health and Social Protection, Marrakech, Morocco)and Samia Boussaa (Higher Institute of Nursing Professions and Health Techniques, Morocco)
DOI: 10.4018/979-8-3693-6730-8.ch017
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Abstract
Healthcare quality emphasizes both care and compassion, focusing on services that enhance health outcomes while meeting professional standards. Nursing care quality (QNC) directly impacts hospital stability and patient satisfaction. Understanding the factors contributing to high-quality care is essential. QNC is influenced by socioeconomic conditions, cultural values, healthcare norms, and political support. Demographic factors like age, education, and experience shape nurses' performance, which in turn affects job satisfaction and retention. Quality of care is assessed by both healthcare professionals and patients, each offering unique perspectives. Patient-reported outcome measures (PROMs) and experience measures (PREMs) are key indicators of healthcare quality. A culture of continuous improvement, supported by quality coaching, is crucial for maintaining high standards in healthcare. Nurse managers play a vital role in fostering engagement and leadership to improve QNC and overall care quality.
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