Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Impact of Missing Skills on Learning and Project Performance

The Impact of Missing Skills on Learning and Project Performance
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Author(s): James Jiang (University of Central Florida, USA), Gary Klein (University of Colorado in Colorado Springs, USA), Phil Beck (Southwest Airlines, USA) and Eric T.G. Wang (National Central University, Taiwan)
Copyright: 2009
Pages: 14
Source title: Best Practices and Conceptual Innovations in Information Resources Management: Utilizing Technologies to Enable Global Progressions
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-128-5.ch017


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To improve the performance of software projects, a number of practices are encouraged that serve to control certain risks in the development process, including the risk of limited competences related to the application domain and system development process. A potential mediating variable between this lack of skill and project performance is the ability of an organization to acquire the essential domain knowledge and technology skills through learning, specifically organizational technology learning. However, the same lack of knowledge that hinders good project performance may also inhibit learning since a base of knowledge is essential in developing new skills and retaining lessons learned. This study examines the relationship between information system personnel skills and domain knowledge, organizational technology learning, and software project performance with a sample of professional software developers. Indications are that the relationship between information systems (IS) personnel skills and project performance is partially mediated by organizational technology learning.

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