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If We Build It, Will They Come?: An Appreciation of the Microfoundations of E-Government
Abstract
This chapter explores the possible role of microfoundations (social, cultural, and institutional factors) as a determinant of electronic government. While earlier research has implied that microfoundations might be critical to e-government, this research presents an approach to assessing how technology interacts with societal factors in creating (or not creating) e-government success. The findings suggest that e-government development depends not only on strict technological and economic capacity but also on fertile social and institutional environment that facilitate the development of e-government. These findings support the basic premise that e-government does not exist in a vacuum and these soft factors and attributes create an environment that directs the outcomes of e-government. This enriches previous research on e-government acceptance such as Diffusion of Innovation Theory (Rogers, 1983) and the Technology Acceptance Model (Davis, 1989) and extends it to national and international realms.
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