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How Industry 5.0 Ensures Total Quality Management in Organizations

How Industry 5.0 Ensures Total Quality Management in Organizations
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Author(s): Satish Kumar (National Institute of Technology, Hamirpur, India)and Somesh Kumar Sharma (National Institute of Technology, Hamirpur, India)
Copyright: 2024
Pages: 25
Source title: Applications of New Technology in Operations and Supply Chain Management
Source Author(s)/Editor(s): Atour Taghipour (University of Normandie, France)
DOI: 10.4018/979-8-3693-1578-1.ch009

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Abstract

In the era of Industry 5.0, the convergence of advanced technologies and the reimagining of traditional industrial processes have led to significant transformations in the way organizations operate. The next stage of industrial growth is known as Industry 5.0, where a dynamic and very responsive industrial ecosystem is created via the integration of cyber-physical systems, artificial intelligence, the internet of things, and human cooperation. Industry 5.0, with a focus on human-machine collaboration, acknowledges the value of human abilities, imagination, and decision-making in guaranteeing the quality of goods and services. The goal of total quality management is to improve the effectiveness and caliber of all internal processes, goods, and services inside a company. There has been a change in culture, with all staff members dedicated to client satisfaction and ongoing progress. By providing the frameworks and resources required for enterprises to meet their quality-related goals, Industry 5.0 enhances TQM.

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