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Who is Guarding the Doors: Review of Authentication in E-Banking

Who is Guarding the Doors: Review of Authentication in E-Banking
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Author(s): Manish Gupta (State University of New York Buffalo, USA), Pradeep Kumar KB (Pradeep Kumar KBSRM University, India)and H. R. Rao (State University of New York Buffalo, USA)
Copyright: 2012
Pages: 17
Source title: Digital Identity and Access Management: Technologies and Frameworks
Source Author(s)/Editor(s): Raj Sharman (State University of New York, USA), Sanjukta Das Smith (State University of New York-Buffalo, USA)and Manish Gupta (State University of New York at Buffalo, USA)
DOI: 10.4018/978-1-61350-498-7.ch015

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Abstract

Internet banking has become the preferred channel for conducting banking activities across globe and amongst all social demographics. Only a few other technological adoptions can compare with the recent trend of use of Internet banking facilities. Given the cost advantages and benefits it has to offer, it is widely touted as a win-win strategy for both banks and customers. However, with the growth in E-banking services and reliance on a public channel–Internet–to conduct business, it has been challenging for banks to ensure integrity and confidentiality of highly sensitive information. This chapter presents an overview of authentication issues and challenges in the online banking area with analysis on some of the better approaches. The chapter compares different authentication methods and discusses ensuing issues. The chapter will be invaluable for managers and professionals in understanding the current authentication landscape.

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