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E-Government and Citizen Participation in Chile: The Case of Ministries Websites

E-Government and Citizen Participation in Chile: The Case of Ministries Websites
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Author(s): Eduardo Araya Moreno (University of Valparaíso, Chile)and Diego Barría Traverso (Leiden University, The Netherlands)
Copyright: 2010
Pages: 17
Source title: Politics, Democracy and E-Government: Participation and Service Delivery
Source Author(s)/Editor(s): Christopher G. Reddick (University of Texas at San Antonio, USA )
DOI: 10.4018/978-1-61520-933-0.ch003

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Abstract

Various international assessments have drawn attention to the level of development e-government has reached in Chile during the early 2000s. Despite this, even official reports recognize that there is an e-government deficit in opening spaces for citizen participation. These results coincide with several works which have shown the limits the State of Chile put to citizen participation. This chapter analyzes the participation supply that the websites of Chilean ministries offer the citizenry. We describe the existing interactive applications offered by the websites, and the possibilities they make available for citizens to participate in public policy discussions. Our conclusion is that there is a wide range of available information regarding ministerial management but, on the other; the lack of participatory mechanisms is confirmed. These results can be understood if considering that within the Chilean public administration a managerial predisposition exists, which makes open participation spaces subordinated to prevailing managerial logics.

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