Global IT Project Management Using Web 2.0

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Author(s): Behnaz Gholami (Multimedia University, Malaysia)and San Murugesan (University of Western Sydney, Australia)
Copyright: 2013
Pages: 23
Source title: Perspectives and Techniques for Improving Information Technology Project Management
Source Author(s)/Editor(s): John Wang (Montclair State University, USA)
DOI: 10.4018/978-1-4666-2800-7.ch011

Keywords: Information Resources Management / Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

For many businesses, managing globally distributed IT projects effectively is key to success in today’s competitive environment. However, IT projects and their managements are notorious for failures, and managing globally distributed teams poses unique additional challenges. While the Internet, email and the Web have been major means of communication among such teams, new Web 2.0 technologies and applications which have emerged into prominence in the last few years present new opportunities for successfully managing global projects. This paper presents the authors’ findings on awareness and level of use of Web 2.0 tools for project management among global teams. It also offers recommendations on how managers of global IT projects can manage their teams more efficiently and effectively using Web 2.0 tools.

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