A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results

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Author(s): Friedrich Roithmayr (Johannes Kepler University Linz, Austria)and Kerstin Fink (University of Innsbruck, Austria)
Copyright: 2008
Pages: 15
Source title: Knowledge Management Strategies: A Handbook of Applied Technologies
Source Author(s)/Editor(s): Miltiadis D. Lytras (Effat University, Saudi Arabia), Meir Russ (University of Wisconsin - Green Bay, USA), Ronald Maier (Leopold-Franzens-University of Innsbruck, School of Management Information Systems, Austria)and Ambjörn Naeve (Royal Institute of Technology, Sweden)
DOI: 10.4018/978-1-59904-603-7.ch012

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

The management of knowledge has become a major research field in different disciplines in the last years. A key issue is the future development of knowledge management as a “fashion” or “trend” initiative. A longitudinal empirical study conducted by the authors analyzing the literature of knowledge management from 1994 until 2004 comes to the conclusion that knowledge management is already transformed into a “trend”. Furthermore, this chapter deals with the integration of knowledge management in the banking sector by applying the building block approach from Probst, Raub & Romhardt. Currently knowledge management is used in an unbalanced manner and not considering all knowledge-intensive processes.

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A Framework for Introducing Knowledge Management in the Banking Sector: State of the Art and Empirical Results

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