Foundations of Cross-Cultural Knowledge Management

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Author(s): Nhu T. B Nguyen (Japan Advanced Institute of Science and Technology, Japan)and Katsuhiro Umemoto (Japan Advanced Institute of Science and Technology, Japan)
Copyright: 2011
Pages: 24
Source title: Social Knowledge: Using Social Media to Know What You Know
Source Author(s)/Editor(s): John P. Girard (Minot State University, USA)and JoAnn L. Girard (Sagology, USA)
DOI: 10.4018/978-1-60960-203-1.ch009

Keywords: Information Science Reference / Media & Communications / Social Computing / Social Networking

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Abstract

Although the term “Cross-Cultural Knowledge Management” (CCKM) appeared in the recent literature, no study has defined CCKM yet. This is the first study that discusses the process of cross-cultural knowledge creation. Reviewing the literature on the relationship between cross-cultural management (CCM) and knowledge management (KM), we found that the term CCKM is emerged from two streams. The first stream used CCKM to describe KM in a cross-cultural environment while the second stream explored culture as knowledge. Following two streams, we then define CCKM as a series of practices to recognize and understand cultural differences to develop a new culture thereby adjusting to cross-cultural environment. This definition helped us to examine the process of cross-cultural knowledge creation and the role of leadership in this process. Not only contributing to developing KM in a new way that can be applied to practice in utilizing and creating cross-cultural knowledge for KM activities, but this chapter also may have many practical implications for leaders to manage effectively cross-cultural knowledge of members in organizations.

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