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Formal and Emergent Standards in KM
Abstract
A natural consequence of the advance of human knowledge is an increase in the complexity of business, government and social organisations, supported and integrated by technological systems. It is now impossible to operate in this environment without a web of standards, sometimes expressed as laws and regulations, and sometimes as best practice guidelines, benchmarks or course content of educational programs. Standards can emerge through converging practice, through the dominance of one player in the market or through the work of an official Standards Development Organisation (SDO). There is no shortage of work for SDOs, which exist within most countries and at the international level. In addition to formal standards there exist myriads of frameworks, models, sets of guidelines or taxonomies that are used to influence and direct practice particularly on developing topics or where formal standards are inappropriate. Such informal emergent standards can be anything from a simple diagram to a comprehensive documentation of best practice, a generalised model or a taxonomy resulting from extensive research.
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